Is the Conrad Tulum Riviera Maya an all-inclusive property?
25 April 2024
This property operates on a European plan, which means rates include room accommodation only. All meals, drinks, and other services are available at an additional cost.
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CONRAD TULUM RIVIERA MAYA – A Favorite Family Resort in Tulum
353US$
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Key details
About Resort
Carretera Cancun Tulum 307,
Tulum,
Mexico,
ROO 77774,
Quintana Roo
- Close to the beach
Great
8.2
9.1
4.3
4.2
Loved by guests
"The beach/cove is the nicest I have seen in Mexico with crystal clear, calm waters."
"A nice surprise were the complimentary cabanas at the pool, most other resorts charge a fee to reserve these, so that was great."
"From the open lobby to poolside fire pits to swings in the "jungle" every corner is social media photo worthy."
Overview
Conrad Tulum Riviera Maya is a beachfront resort situated along the pristine shores of Tulum. The hotel offers direct access to white-sand beaches and
Rooms & Suites
The resort features 349 oceanfront rooms and suites, each with stunning views of the Caribbean Sea. The Ceiba rooms come with exclusive access to the
Dining
Conrad Tulum boasts a diverse range of dining options including Autor, known for its innovative
Wellness
The
Family & Activities
The hotel provides a
Highlights
Location: Oceanfront resort with direct beach access
Rooms: 349 oceanfront accommodations with stunning views
Dining: Chef-curated dining options at Autor
Wellness: 16 treatment rooms at Conrad Spa with local ingredients
Family: Kids club with themed parties and activities
Activities: Explore Tulum's attractions with guided tours
“The architecture seems designed for visual impact, with social media-ready scenes at every turn, from the lobby to the beach; the Ceiba Club offers a worthwhile upgrade, delivering a personalized experience. Dining shines with diverse cuisine, and the multiple pools and access to Tulum's ecological beauty make this a top pick. It's a luxurious spot to unwind.”
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Choose Your Family Room Type
Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
King Room Tropical View
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
King Room Roll Shower Mobility Access
2 persons
52 m²
1 King-size bed
Shower
Coffee machine
room details
Governors Suite
2 persons
145 m²
1 King-size bed
Shower
Coffee machine
room details
Presidential King Suite
2 persons
186 m²
1 King-size bed
Shower
Coffee machine
room details
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Room Availability & Price Calendar
Find availability and check prices for your dates now!
Facilities
Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Billiard tables
- Yoga class
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Conrad Tulum Riviera Maya offers a captivating array of dining experiences that celebrate local and international flavors. Guests are invited to indulge in romantic dinners, family-friendly gatherings, and casual brunches amidst stunning atmospheres that enhance every culinary moment.
Maratea
Greek
Ambiance
Modern, Romantic
Key Offerings
A carefully curated menu with vegetarian and gluten-free options, perfect for intimate evenings. The romance of Greek dining meets contemporary design.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Autor
Mexican, Local
Ambiance
Modern, Romantic
Key Offerings
Savor unique Mexican flavors in a stylish setting, offering vegetarian options ideal for a memorable dinner.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Kengai
Asian
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Delight in a fusion of Asian cuisine with a focus on vegetarian offerings, ideal for family dinners or romantic outings.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Ukai
Japanese, Sushi
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Experience a delightful journey into Japanese dining with an emphasis on vegetarian and vegan sushi options.
Reservation
Recommended
Dinner from 6:00 PM to 11:00 PM
Arbolea
American, Mexican, International
Ambiance
Modern
Key Offerings
Buffet, à la carte, and continental breakfast options cater to all preferences, inviting guests to start their day in a vibrant, relaxing setting.
Reservation
Not required
Breakfast and Brunch from 7:00 AM to 11:00 AM
Chiringuito Carbon
Mexican
Ambiance
Family friendly
Key Offerings
Offers a family-friendly atmosphere with a diverse menu for lunch and dinner, featuring hearty vegetarian options.
Reservation
Not required
Lunch and Dinner from 11:00 AM to 6:00 PM
Chiringuito Crudo
Caribbean
Ambiance
Family friendly
Key Offerings
Perfect for brunch and lunch, showcasing Caribbean flavors in a casual setting that invites relaxation and enjoyment.
Reservation
Not required
Brunch and Lunch from 11:00 AM to 6:00 PM
Cafetal
American, International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
A casual spot for breakfast, lunch, and dinner, offering a range of dishes to satisfy all cravings throughout the day.
Reservation
Not required
Breakfast, Lunch, and Dinner from 7:00 AM to 10:00 PM
Chaak-Bar
American
Ambiance
Modern
Key Offerings
A vibrant spot perfect for cocktail hour, offering a variety of drinks in a relaxed setting.
Reservation
Not required
Cocktail hour; specific times vary.
Ultramar Restaurante
Mexican
Ambiance
Modern
Key Offerings
A gathering place for brunch, lunch, and dinner, with a focus on vegetarian selections in a welcoming atmosphere.
Reservation
Recommended
Brunch, Lunch, and Dinner from 11:00 AM to 10:00 PM
Ultramar Bar
Ambiance
Family friendly, Modern
Key Offerings
An inviting venue for cocktail hour, offering an impressive drink selection and lively ambiance.
Reservation
Not required
Cocktail hour; specific times vary.
Chiringuito Leña
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Featuring vegetarian, vegan, and gluten-free options, this restaurant provides a warm atmosphere for brunch and lunch.
Reservation
Not required
Brunch and Lunch from 11:00 AM to 6:00 PM
Location
Carretera Cancun Tulum 307,
Tulum,
Mexico,
ROO 77774,
Quintana Roo
Map view
Carretera Cancun Tulum 307,
Tulum,
Mexico,
ROO 77774,
Quintana Roo
City landmarks
Beach
Playa Coba
870 m
Landmark
Playa Chemuyil
680 m
Mall
Hacienda Dona Isabel
1.3
km
Beach
Xcacel-Xcacelito
2.5
km
Landmark
Riviera Maya Golf Club
1.8
km
Landmark
Punta Sur viewpoint
2.3
km
Landmark
Chan Chemuyil
2.5
km
Beach
Santuario de la Tortuga Marina Xcacel Xcacelito
2.7
km
Beach
Playa Xcacel
2.5
km
Landmark
Cenote
2.5
km
Beach
Xcacel Beach
2.5
km
Landmark
Casa Kukulcan
2.7
km
Landmark
ATV's Xtreme
2.9
km
Beach
Akumal Beach
4.9
km
Lake
Cenote Xunaan-Ha
3.0
km
Landmark
Xcacel-Xcacelito Sanctuary
3.0
km
Landmark
Jungle Place
3.4
km
Landmark
Aktun Chen Natural Park
3.5
km
Landmark
Xcacelito Beach
3.7
km
Landmark
Parque Aventuras Mayas
3.7
km
Landmark
Aktun Chen
4.4
km
Landmark
Cenote Media Luna
4.3
km
Landmark
Aktun Chen Cenote
4.4
km
Landmark
Coral and Turtle Sighting
4.4
km
Landmark
mexicarteakumal
4.9
km
Landmark
Xelva Eco Park
4.8
km
Landmark
Akumal Monkey Sanctuary
4.8
km
Beach
Cabanas On The Beach
4.6
km
Landmark
Desires
4.7
km
Landmark
turtle beach
4.7
km
Explore Tulum
Local Highlights
Xcacel-Xcacelito
10 minutes drive
A protected sanctuary known for its stunning beaches, ideal for relaxing and observing sea turtles.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are allowed on request.
Number of rooms:
349
Questions of the users
About Conrad Tulum Riviera Maya
Can guests choose all-inclusive options during their stay?
12 May 2024
The resort specializes in luxury service under the European plan, and there are currently no all-inclusive packages available.
Do the suites at Conrad Tulum have the option for an extra rollaway bed?
3 June 2024
Yes, rollaway beds can be added to suites to accommodate extra guests comfortably.
What is the cost of breakfast per person at the hotel?
15 July 2024
Breakfast is available at a rate of 880 Mexican Pesos per person.
Are cribs available for infants at the hotel?
22 August 2024
Cribs can be provided for infants; please provide the reservation number to make appropriate arrangements.
How does the hotel handle seaweed buildup on the beach?
10 September 2024
While machinery is not available for seaweed removal, a team is dedicated to keeping the beach clean for guests to enjoy.
What family-friendly activities are offered for teenagers during their stay?
28 October 2024
The resort offers a variety of family-friendly activities, including cycling and live music entertainment at the Ultramar restaurant around 20:00.
How can spa appointments be made at the Conrad Tulum?
9 November 2024
Spa appointments can be scheduled upon check-in at the hotel, providing convenience for guests.
Does the dining service include halal food options?
24 December 2024
Currently, no halal food options are available, but fish and various dietary accommodations can be made in the restaurant offerings.
What payment methods are accepted for booking at the hotel?
30 January 2025
Payment can be made via wire transfer after the reservation is confirmed. Currently, PayPal is not accepted.
Is there a COVID testing facility onsite and transportation arrangements available?
12 February 2025
The hotel offers COVID testing services onsite, which can be arranged through the guest experience department alongside transportation options.
What special packages are available for guests during the summer?
18 March 2025
Guests can book the Tulum Summer Vibes package, which offers unique experiences and activities tailored to enhance your stay.Next best alternative
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Conrad Tulum Riviera Maya
8.2
21.1
km from center
318 US$
353 US$
per nightMobile-only price
